Customize Your Lobby Experience with Patient Education Video PlaylistsBy Kaitlyn Thompson on November 13, 2019 | comments
Do you showcase key patient health information on topics like healthy gums, cracked teeth and temporomandibular disorder in your lobby?
Now you can communicate with patients even before they sit down in the operatory with new Patient Education custom lobby video playlists on Spear Online. Members can access the new feature by visiting the Patient Education page and selecting the “Lobby” tab.
The custom lobby video playlists allow clinicians to tailor their visuals with practice-specific information in custom slides that can include the practice’s branding. Patient Education videos (like “What Does It Mean to Have Healthy Gums?”) make it easy to stream to monitors in the dental practice with Apple TV or Fire TV Stick, or to share on a tablet during chairside case presentations.
The new lobby video customization feature allows doctors to showcase their work, promote practice events or new services intermixed into pertinent health information for patients. Playlist functionality includes uploading custom image files, adding practice logos and modifying the duration for slide transitions.
Patient Education videos enable patients to easily visualize their conditions, learn about treatment options and understand the potential consequence of inaction.
In a survey of 500 patients who were shown a Patient Education video on gingival recession, 95% wanted to understand treatment options, 91% wanted payment options if treatment was not covered and 78% felt it would be helpful if their dentist offered Patient Education videos.