Spear’s latest Team Meeting course is now live! Using the “Opening Ears” Method to Build Patient Trust During the Initial Exam will help teach you and your entire team how to use the “opening ears” method with your patients to build trust in you and your practice. Building trust with your patients is a key part of establishing a successful practice, but it doesn’t stop with the dentist.

The entire team can benefit from this course led by Dr. Frank Spear and by implementing this method, patients will see that your team effectively communicates with one another. As part of Spear’s Team Meeting series, this course includes the Opening Ears Implementation Plan and the Opening Ears Module Guide to help you and your team make the most of this course.

After viewing this course, you and your team will:

  • Understand the exam is the only experience the patient has of the dentist before being presented treatment options.
  • Understand the exam is the source of all future treatment for this patient.
  • Understand the concept of “opening ears.”

Abigail Pfeiffer is the Editor for Spear Education


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