When a new patient comes into your dental practice, are you able to clearly communicate your practice’s values to them? Are they aware of what is most important to you as a dentist? How do you best set new patient expectations? In Spear’s latest course, Case Study - Effectively Communicating Your Practice's Unique Mission and Identity to New Patients, Dr. Frank Spear uses a case study from his own practice to demonstrate how to align expectations and improve case acceptance.

This Practice Team Meeting course is designed to benefit all members of your practice and includes an Implementation Plan and Module Guide so you and your team can get the most out of the course.

After viewing this course, you and your team will:

  • Understand why it is so important to neve prejudge a patient
  • Understand the importance of knowing what your office stands for
  • See an example of how what you stand for can be clearly and concisely stated

Abigail Pfeiffer is the Editor for Spear Education


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