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Spear Digest

Do You Have a Backup Plan?

Do You Have a Backup Plan?

Have you ever wanted to throw your computer out of an open window? We've all been there: the frozen screen, lost files, or worse – the crashed hard...

| 9 years ago
Don't Give Patients the Fast Food Treatment

Don't Give Patients the Fast Food Treatment

These days employees are so trained to follow a script and gather information in a certain order, they don't even notice when you've given them a lot...

| 9 years ago
Are You Smarter Than a Harvard Student?
1

Are You Smarter Than a Harvard Student?

Here's a simple puzzle: A bat and ball together cost $1.10. The bat costs one dollar more than the ball. How much does the ball cost? If...

| 9 years ago
Patients Respond to Genuine Communication
1

Patients Respond to Genuine Communication

Patients leave our practice; we don't like it but it happens. Sometimes the reasons they leave are beyond our control. If they're moving out of the area...

| 9 years ago
What is Your Elevator Pitch?

What is Your Elevator Pitch?

Salespeople and jobseekers – and anyone who has to educate and persuade people effectively – are familiar with the term, and it's based on...

| 9 years ago
The World Seeks Great Dentistry
1

The World Seeks Great Dentistry

This week at the Spear campus I am reminded that dental health professionals of all ages and experience levels from all around the world are seeking the...

| 9 years ago
A Last Chance For a Once-in-a-Lifetime Experience
1

A Last Chance For a Once-in-a-Lifetime Experience

One of the great things about being alive in this time and in this part of the world is that everyone has the opportunity to have an extraordinary life....

| 9 years ago
Is Your Team Ready to Offer Five-Star Service?

Is Your Team Ready to Offer Five-Star Service?

How many times has this happened to you? You go to a restaurant where you have a reservation and they make you wait because your table isn't ready....

| 9 years ago
The Hidden Truth Behind Why Some People Change Dentists
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The Hidden Truth Behind Why Some People Change Dentists

The most familiar reason a new patient comes to your practice is because they are 'new to the area.' That makes sense – people move and they need to find...

| 9 years ago
Who Are The Best Advocates For Ideal Dentistry?
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Who Are The Best Advocates For Ideal Dentistry?

A while ago, my longtime business partner, Dr. Glen Wysel, arrived at the office showing off the renewed dental work Dr. Frank Spear had performed on...

| 9 years ago
The Real Reason You Should Love New Patients

The Real Reason You Should Love New Patients

Admit it, you love new patients. There's just something about seeing a new face and looking into a mouth for the first time that gets your attention....

| 9 years ago
Staging Comprehensive Care
1

Staging Comprehensive Care

If you asked most of your patients if they would fix their teeth if money were no object, the vast majority would say yes. We all have patients in our...

| 9 years ago