Spear’s Amy Morgan Talks Case Acceptance With AADOM’s QUICKcast

Spear’s Vice President of Practice Growth Strategies, Amy Morgan, provided insights on unifying the dental team to increase case acceptance on AADOM’s QUICKcast with John Stamper.

Recently, Spear’s Vice President of Practice Growth Strategies, Amy Morgan, joined John Stamper on AADOM’s QUICKcast to provide a guided 20-minute discussion called Case Acceptance — It Takes a Village.

Morgan shared the keys to unifying the team so everyone understands their roles as key influencers and can apply the right communication skills that inspire a “yes” with patients. Topics covered included:

• Understanding and applying the influencing cycle in patient management
• Strategies to address common patient objections
• Skills to navigate financial and insurance barriers
• Techniques to foster team communication and unity as office managers

The American Association of Dental Office Managers (AADOM) educates, connects, and empowers dental office managers and practice leaders across North America.