Patient Education
Build Trust and Case Acceptance With Patient Education
Many patients say “no” to treatment — not because they don’t need it, but because they don’t understand it. When complex diagnoses feel confusing or intimidating, hesitation and fear set in, lowering case acceptance rates.
Patient education changes that. Spear’s award-winning animated dental patient education videos turn clinical explanations into engaging, easy-to-understand visuals.
By using chairside videos, you can:
Simplify communication.
Break down dental conditions and procedures step by step.
Increase case acceptance.
Help patients feel informed and confident in their decisions.
Save chair time.
Let visuals do the heavy lifting, so conversations are more productive and consistent throughout the entire patient journey.
By giving patients clear, easy-to-understand explanations, your team builds trust, removes uncertainty, and empowers patients to make confident decisions that protect their health and move treatment forward.
Education that fits every patient interaction
With access to 250+ videos, you can deliver patient education whenever it’s needed:
Chairside videos to spark conversations.
Lobby videos to make waiting time valuable.
Text, email, or printouts to reinforce understanding at home.
Website embeds to build trust before the first appointment.
Spanish subtitles to ensure clarity and accessibility for more patients.
Help patients grasp potential consequences of inaction without fear
or shame.
Put patient education resources to work in your practice
Use these ideas as a practical playbook: simple ways to weave patient-friendly content into your social posts, website, reminders, lobby experience, chairside conversations, and follow-ups. The goal isn’t to “sell” treatment; it’s to remove confusion, build value for the dentistry you do, and make decisions easier at every step.
Before the appointment
Social media: Share lobby videos on your practice’s social media channels.
Your website: Add patient education videos to web pages about specific procedures or conditions.
Appointment reminders: Enhance appointment reminder emails and text messages with informative videos.
During the appointment
In your lobby: Use video playlists to help patients see the connection between oral health and hygiene, and overall wellness.
In the operatory: Present conditions and treatment options with chairside videos, then share them via email and text message.
At checkout: Provide free printed handouts as a take-home resource for patients.
After the appointment
At-home resources: Send annotated video resources about their treatment options right to your patients’ email inboxes.
Email newsletters: Use patient education videos to make your email newsletters even more engaging.
Treatment follow-up: Keep treatment options top-of-mind by adding videos to treatment follow-up emails and text messages.
Unlock the power of patient education with your Spear membership
When patients understand their oral health, they make better decisions. That’s why most Spear memberships include full access to our patient education video platform — giving you the tools to simplify conversations, strengthen trust, and guide patients toward ideal care.
Special features
FAQ
Patient Education FAQ
How do Spear Patient Education videos improve case acceptance?
Spear chairside animated videos turn complex clinical concepts into clear, visual explanations that patients can easily understand. When patients see what’s happening in their mouths and why treatment matters, they’re more likely to trust your recommendations and move forward with care.
Patient Education FAQ
Can my entire team use patient education videos?
Yes. Every team member — from the front office to hygienists and assistants — can use Spear chairside and lobby animated videos to deliver consistent, patient-friendly explanations throughout the entire visit. That consistency builds trust and reinforces your message at every touchpoint.
Patient Education FAQ
How can I share videos with patients outside the operatory?
You can play videos in your lobby, embed them on your website, or send them directly to patients via text or email. Many practices also include them in appointment reminders and follow-ups to keep education going after the visit.
