Does Your Practice Have Black Holes of Accountability?
If there is one gift you can give the members of your team, it is clarity. Clarity for the overall vision for the practice. Clarity for how they fit into...
Imtiaz Manji | 11 years ago ›
Why 'Bad' Patients Are Actually Good Patients
You will always have some patients who choose to accept nothing more than having you 'fix' their most immediate care concerns. But at the same time...
Imtiaz Manji | 11 years ago ›
Why Team Conflict is Not Always Bad
Some of my favorite times in my career have come when I have taken the better part of a day and gone into 'lockdown' with a number of my closest colleagues...
Imtiaz Manji | 11 years ago ›
Have You Reserved Time for Success?
I often talk about the difference between 'in practice' revenue-producing time and 'on practice' clinical and professional development time, and how both...
Imtiaz Manji | 11 years ago ›
Beware of 'Phantom' Case Acceptance
Do you ever find yourself suddenly thinking about a patient you diagnosed several weeks ago – the one who agreed to your plan for a quadrant or...
Imtiaz Manji | 11 years ago ›
The 'Justin Bieber' Effect and Dentists
The Wall Street Journal is one of the most influential media sources and has the largest circulation of any newspaper in the country, with more than two...
Imtiaz Manji | 11 years ago ›
Are You Sitting on a Gold Mine?
Previously, I wrote about the importance of improving the tangible assets of your practice in the years leading up to selling. But what about your intangible...
Imtiaz Manji | 11 years ago ›
How to Deal with 'Difficult' People
The guy in front of me in line at the airport was very upset. He was really giving a hard time to the young woman behind the counter, raising his voice,...
Imtiaz Manji | 11 years ago ›
What Can We Learn About 'Problem' Patients From Cab Drivers?
I was in Toronto this week where I had one of those brief but uplifting encounters that can really make your day. I was coming out of my hotel in a busy...
Imtiaz Manji | 11 years ago ›
A Good Reason to Make Pre-Retirement Investments in Your Practice
Forty years ago, few people outside of IBM had any first-hand interaction with computers. Today, the average teenager has more computing power in his...
Imtiaz Manji | 11 years ago ›
A Dentist Who Gets it Right From the Start
One of the most powerful testaments you can offer to demonstrate the value of the work you do is the before-and-after case study. You don't even have...
Imtiaz Manji | 11 years ago ›
A Simple Secret for Coaching Practice Teams
We understand intuitively that all people are different. However, we sometimes overlook this reality when it comes to working with the people we depend...
Imtiaz Manji | 11 years ago ›