The Grand Importance of Small Kindness
One of the more memorable speakers I saw at the recent TED conference was a young woman named Orly Wahba who had a very simple, yet powerful message....
Imtiaz Manji | 11 years ago ›
The Problem With Cherry-Picking
You will probably not be surprised to hear that as the CEO of a dental education company I have strong opinions on the value of continuing education for...
Imtiaz Manji | 11 years ago ›
A Creative Approach to Problems and Solutions
Suppose you're in a busy three-operatory practice with limited space. You have been working on your presentation and value-creation strategies and you...
Imtiaz Manji | 11 years ago ›
Do what you love and the money will follow. We tell young people this all the time when we are encouraging them to pursue a life of meaning and fulfilment....
Imtiaz Manji | 11 years ago ›
I often hear from dentists who say that one of the biggest difficulties they have in implementing change in the practice is getting their team to buy...
Imtiaz Manji | 11 years ago ›
A New Way of Thinking About Vision
Do you have to see it to believe it, or do you have to believe it to see it? That's a question I have often asked when I talk about the importance...
Imtiaz Manji | 11 years ago ›
'Thoroughly Concise Ignorance'
We usually think of ignorance as a negative word. But I heard a speaker at a conference recently who got me rethinking how we should approach the concept....
Imtiaz Manji | 11 years ago ›
Don't Let This Moment of Opportunity Slip Away
When a patient thanks you after a visit, what do you do? People are often confused when I ask that question. What is there to do? You say something...
Imtiaz Manji | 11 years ago ›
Every once in a while you come across someone who is really passionate about being good at what they do. When that happens you're usually in for a memorable...
Imtiaz Manji | 11 years ago ›
Have You Really 'Been There, Done That?'
One of the most gratifying things for me as an educator is when I hear from clients who have implemented some of the strategies I've lectured on and been...
Imtiaz Manji | 11 years ago ›
Setting Fees Based on Your Expertise
A high-tech, high-volume power plant suffers a breakdown that grinds everything to a halt. All the engineers and maintenance people on the team do everything...
Imtiaz Manji | 11 years ago ›
Sometimes You Just Have to Take a Walk
For years I have talked about how I used to solve team issues by using the 'Manji Walk.' If I felt someone on my team was not aligned with our mission, I...
Imtiaz Manji | 11 years ago ›