'Be So Good, They Can't Ignore You'
Yes, that is a photo of Shelli and I standing alongside our good friends Steve Martin and Martin Short. Okay, maybe we're not really close personal...
Imtiaz Manji | 11 years ago ›Six Bad Reasons to Not Think About a Transition
Why deal with the headaches of managing a 'big' practice when you can just keep things at a nice intimate level?
Imtiaz Manji | 11 years ago ›Can You Spot the Two Patients in Your Schedule Ready for Ideal Care?
The equation that drives dentistry: How often you get to deliver ideal care is going to depend on what patients choose to accept. It's one thing to diagnose...
Imtiaz Manji | 11 years ago ›It's one of the most famous and successful behavioral experiments ever. It's been called the Marshmallow Test. In the late 60s, researchers at Stanford...
Imtiaz Manji | 11 years ago ›Why Dentists Should Never Take No For an Answer
What do you do when a patient says no to the treatment you have presented? If you're like many dentists you consider your job done, accept their decision...
Imtiaz Manji | 11 years ago ›A Fundamental Truth About Patient Loyalty
As a dentist you want to believe that your patients are loyal, and at least when it comes to hygiene and routine treatment, most of them are. But how...
Imtiaz Manji | 11 years ago ›The Right Way to Introduce a Patient to a New Associate
Patients don't want to feel like second-class citizens in the practice, but that's what can happen when you introduce an associate and start to move long-time...
Imtiaz Manji | 11 years ago ›A Lesson in the Power of Suggestion
Take a look at what happened when Jimmy Kimmel sent someone out in the street to get people's reactions to what they think is the new iPhone:...
Imtiaz Manji | 11 years ago ›Something to Think About Before You Buy a Dental Practice
I have some important advice for dentists – particularly new dentists – who are about to buy a practice. It's advice that should seem obvious...
Imtiaz Manji | 11 years ago ›Four Questions to Ask When Making Reinvestment Decisions
Is it right clinically? A strong ethic for ideal patient care is the driving force of a successful practice. Scrutinize any potential purchase through...
Imtiaz Manji | 11 years ago ›Are You Speaking to Today's Consumers?
Think of how technology has changed your television-viewing experience in recent years. You now have the ability to 'time-shift' and watch what you want...
Imtiaz Manji | 11 years ago ›Are You Making a Life or Just Making a Living?
Remember what it felt like to be a child discovering new things each day? Remember the feeling of wonder and accomplishment as you developed new skills...
Imtiaz Manji | 11 years ago ›