Don't Make This Common Transition Mistake
As most of my readers know, I'm a big believer in a well-timed transition where an associate is brought in at a crucial stage in the practice's evolution...
Imtiaz Manji | 11 years ago ›
A Thought Experiment for Dentists
Suppose you could review a full set of clinical records and photographs from 10 years ago for every one of your patients. And suppose you put those...
Imtiaz Manji | 11 years ago ›
Are You Ready to Have a Great Day?
Have you ever seen an elite athlete in the hours leading up to an important game or event? In many cases they won't even talk with other people as they...
Imtiaz Manji | 11 years ago ›
It was going to be my first liveaboard experience. We had booked our space on the ship for our dive trip in Australia and I was really looking forward...
Imtiaz Manji | 11 years ago ›
Why Does it Have to Be This Way?
Those who know me know that I love ocean diving; it's a passion that has become part of who I am. Also, those who know me know that I love my mustache...
Imtiaz Manji | 11 years ago ›
It took me a while to learn this lesson. When I started out in business, I had the same impulse that many entrepreneurs have: I wanted to do it all....
Imtiaz Manji | 11 years ago ›
If You Have This, You Have Everything That Matters
Sometimes the most profound moments of your life arise from the simplest pleasures, and they come when you least expect them. I spent most of this...
Imtiaz Manji | 11 years ago ›
Are You Ready for the Exceptional Patient?
Your dental practice is a lot like a public school. The public school system can handle a lot of students quite efficiently. But 'efficiently' is not...
Imtiaz Manji | 11 years ago ›
The Two Realities of Patient Care
Imagine a medical doctor who diagnoses a patient with a life-altering (although not life-threatening) condition. It is a condition he has seen many times....
Imtiaz Manji | 11 years ago ›
A while ago I posted an article about how it is important to use the right language with patients if you want to evoke the right responses. The words...
Imtiaz Manji | 11 years ago ›
Why Meeting Expectations is Not Good Enough
In a recent post, 'Are You Prepared for Success?', I talked about the importance of preparing for success by taking 'before' pictures in a methodical and...
Imtiaz Manji | 11 years ago ›
'The Only Appropriate Response is Gratefulness'
I've often said that Thanksgiving is my favorite holiday. I love the idea of taking a day to recognize and celebrate everything we are grateful for in...
Imtiaz Manji | 11 years ago ›