Does Your Practice Have a Word-of-Mouth Culture?
Not all new patients are created equal. People who come to your practice at the invitation of a current patient come with the right mindset and expectations;...
Imtiaz Manji | 11 years ago ›If You Schedule It, They Will Come
In a previous article, Practice Dentistry without a Net?, I talked about the importance of really challenging yourself from time to time by taking away...
Imtiaz Manji | 11 years ago ›Practice Dentistry Without a Net?
I remember hearing about a family of circus performers from years ago who specialized in trapeze routines and other spectacular highwire acts. They were...
Imtiaz Manji | 11 years ago ›Every dentist who goes from average to exceptional reaches a point in their training where they undergo a fundamental shift in thinking. When this mindset...
Imtiaz Manji | 11 years ago ›Sometimes it can seem that a dental practice is an extremely complicated piece of machinery. There are a lot of moving parts and human considerations...
Imtiaz Manji | 11 years ago ›At a recent event here at the Spear Campus I ran into Dr. Zane Khan, an oral surgeon I know. He's the leader of one of our Spear Study Clubs and he was...
Imtiaz Manji | 11 years ago ›A Parable for Stressed Dentists
How much does a glass of water weigh? You wouldn't think of this as a profound philosophical question but it's at the center of an interesting metaphor...
Imtiaz Manji | 11 years ago ›If You're Happy and You Know it, Show Your Patients
A while ago my sister Nadia needed some restorative dental work and I arranged for her to see one of our faculty leaders, Dr. Gary DeWood, whom many...
Imtiaz Manji | 11 years ago ›Is There a Gorilla in Your Patient's Mouth?
By now you're likely familiar with the 'gorilla' perception test. That's where researchers had test subjects watch a video of two groups of people...
Imtiaz Manji | 11 years ago ›Wear Your Disturbances Like a Badge of Honor
I was in Boston this week, just as the people there were digging themselves out from the latest winter storm. Some people, like the owner of this car,...
Imtiaz Manji | 11 years ago ›Some Good Advice From the Guy on the $100 bill
'Tell me and I forget. Teach me and I may remember. Involve me and I learn.' These words come from one this country's founding fathers, Benjamin Franklin, and...
Imtiaz Manji | 11 years ago ›Is Something Missing on Your Office Walls?
Do you keep family photographs on display in your home? In my house, I have pictures in many rooms, on walls, tables and countertops – even on the...
Imtiaz Manji | 11 years ago ›