How to Create Reliable Team Alignment
'I wish I could get the right people on my team,' is right up there with 'I wish I could get the right patients,' among the most common dreams of dentists. Naturally, you...
Imtiaz Manji | 10 years ago ›
The One Hundred Percent Solution
What are your expectations in a relationship? We often look at a lot of our relationships, especially in a work environment, in a transactional way. In...
Imtiaz Manji | 11 years ago ›
Does Your Dental Team Have 'Court Sense?'
If you're a basketball fan, things get really interesting this time of year during the playoffs. It's the time in the season when slight differences in...
Imtiaz Manji | 11 years ago ›
Why 'Now' is More Important Than Ever
There was a time in America when the pattern of adult life was steady and predictable. You grew up, got a job and stayed in that job until you retired...
Imtiaz Manji | 11 years ago ›
Are You Being Introduced with the Right Value?
How much does a patient really know about you before they meet you? Are you just 'the dentist' that they are seeing, the same (in their minds) as any...
Imtiaz Manji | 11 years ago ›
Five Ways to Prepare for a New Associate
There are many different things you can and should do when bringing on a new associate to your practice. The following are five of the key ways to prepare:...
Imtiaz Manji | 11 years ago ›
Do You Have 'The Fire' Within?
People like to believe that there is something mysterious or special about how successful dentists and their teams reach the highest level. It really...
Imtiaz Manji | 11 years ago ›
Does Your Practice Have Black Holes of Accountability?
If there is one gift you can give the members of your team, it is clarity. Clarity for the overall vision for the practice. Clarity for how they fit into...
Imtiaz Manji | 11 years ago ›
Why 'Bad' Patients Are Actually Good Patients
You will always have some patients who choose to accept nothing more than having you 'fix' their most immediate care concerns. But at the same time...
Imtiaz Manji | 11 years ago ›
Why Team Conflict is Not Always Bad
Some of my favorite times in my career have come when I have taken the better part of a day and gone into 'lockdown' with a number of my closest colleagues...
Imtiaz Manji | 11 years ago ›
Have You Reserved Time for Success?
I often talk about the difference between 'in practice' revenue-producing time and 'on practice' clinical and professional development time, and how both...
Imtiaz Manji | 11 years ago ›
Beware of 'Phantom' Case Acceptance
Do you ever find yourself suddenly thinking about a patient you diagnosed several weeks ago – the one who agreed to your plan for a quadrant or...
Imtiaz Manji | 11 years ago ›