As dentists, we see many patients with worn incisal edges. Before restoring these teeth, we need to understand the type or pattern of the tooth wear. Pathway, edge-to-edge or crossovers are the three main forms and any single one or … Read more
303 days ago by Jeffrey Bonk 0 Comments
A new patient walks into a dental practice for her first visit. She approaches the front desk, waits for her turn to talk to someone and identifies herself. The person at reception looks up her name on the computer, maybe … Read more
353 days ago by Imtiaz Manji 1 Comment
If a patient feels that you’re not listening to them, they will leave your practice. Recently I had a patient come in who told me she left her previous dentist because of untreated tooth pain. She had gone in two … Read more
359 days ago by Darin O'Bryan 0 Comments
Patients leave our practice; we don’t like it but it happens. Sometimes the reasons they leave are beyond our control. If they’re moving out of the area it’s understandable. However, what about those patients that leave for other reasons? We … Read more
1 year ago by Darin O'Bryan 2 Comments
“What is your fee for ____?” This is one of the toughest questions to deal with over the phone. Some people are asking because they are simply price shopping. To them, one dentist is pretty much the same as any … Read more
1 year ago by Imtiaz Manji 2 Comments
Case presentation is always a concern for me, whether it’s formal or casual, chairside or consultation room. I tend to have most conversations with patients chairside. Sometimes we need to gather more information and present it at another appointment. Each … Read more
1 year ago by Mark Gray 0 Comments
A person’s smile is a work of art. Think about it, the lips function as the frame and the teeth are the picture. As with actual pieces of art, we look for striking features and overall perfection. The same goes … Read more
1 year ago by Steve Ratcliff 0 Comments
A while ago, my longtime business partner, Dr. Glen Wysel, arrived at the office showing off the renewed dental work Dr. Frank Spear had performed on him. It wasn’t that there had been any obvious or pressing concerns, esthetically or … Read more
1 year ago by Imtiaz Manji 1 Comment
While consulting on thousands of cases during my time as the director of education at Americus Dental Lab in Clearwater, FL, I’ve had many conversations with colleagues about their cases. Most of these were positive and constructive and some, well, … Read more
1 year ago by Martin Mendelson 1 Comment
One of the major challenges of dentistry is increasing case acceptance. It’s important to create curiosity during an exam and treatment planning so that your patients will accept your best dentistry. Increasing case acceptance will no doubt change your practice … Read more
1 year ago by Steve Ratcliff 1 Comment
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