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Spear Digest

12 Things Dentists Say That Undermines Team Psychological Safety—and What to Say Instead

12 Things Dentists Say That Undermines Team Psychological Safety—and What to Say Instead

Dr. Ricardo Mitrani explores 12 reasons why practice owners struggle to foster psychological safety—and why a 'litmus test' is valuable.

| 4 days ago
Creating Psychological Safety in the Dental Practice – Three Key Considerations

Creating Psychological Safety in the Dental Practice – Three Key Considerations

Psychological safety is the key to growth and innovation in the dental practice—but how can you foster it? Dr. Ricardo Mitrani shares tips from his own experience.

| 4 weeks ago
Building Trust through Better Communication – a Conversation with Amy Morgan

Building Trust through Better Communication – a Conversation with Amy Morgan

Practice management expert Amy Morgan discusses why communication is the key to building (and rebuilding) trust in a noisy world.

| 1 month ago
Tough Conversations with the Team – Is it Now or Never?
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Tough Conversations with the Team – Is it Now or Never?

President of the Arizona Dental Hygienist Association Jeanette Lalli discusses why tough conversations are the key to transformation in the wake of COVID-19.

| 2 months ago
Psychological Safety in the Dental Office
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Psychological Safety in the Dental Office

Struggling to motivate your team? The problem is (probably) you. Dr. Ricardo Mitrani explains why.

| 2 months ago
Post-Pandemic Dentistry: Realizing the Opportunity in Cracked Teeth

Post-Pandemic Dentistry: Realizing the Opportunity in Cracked Teeth

Cracked teeth are on the rise since the pandemic – and the perfect opportunity to improve patient communication and profitability. Find out...

| 2 months ago
Changing the Narrative in Your Dental Practice and Community
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Changing the Narrative in Your Dental Practice and Community

Are we talking about the wrong things in our dental practices? Spear resident faculty Dr. Ricardo Mitrani shares his vision for the dental profession...

| 2 months ago
Dental Practice Communication – Is Your Team as Smart as You?

Dental Practice Communication – Is Your Team as Smart as You?

Everyone in your practice will face questions from patients, so everyone should be prepared to answer them appropriately. But how can practice owners...

| 3 months ago
Checking in on Your Mental Health – Why It Matters Now More Than Ever

Checking in on Your Mental Health – Why It Matters Now More Than Ever

The dental community will feel the impact of the pandemic for years to come. Find out why taking steps to check in with your mental health is more important...

| 3 months ago
When Dental Patients Pop the Question ‘Can You Help Me?’

When Dental Patients Pop the Question ‘Can You Help Me?’

Learn how to address TMJ issues through Dr. Jim McKee's example of a new, 34-year-old patient who presented with a history of significant dental treatment.

| 4 months ago
3 Fun Strategies to Increase Dental Practice Team Engagement
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3 Fun Strategies to Increase Dental Practice Team Engagement

Does dental practice team alignment and patient engagement have to be boring? Absolutely not! Dr. Ricardo Mitrani explains how his dental office keeps...

| 6 months ago
Profile of a ‘Bad Patient:’ Why Honest Communication Wins
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Profile of a ‘Bad Patient:’ Why Honest Communication Wins

Patients who stop coming to the practice and need care can be frustrating for practice teams. How do we support our challenging, 'non-complaint' patients?

| 8 months ago