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Spear Digest

A True Story About Patient Trust
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A True Story About Patient Trust

He was an older man of obviously meager means. He drove an old car, and he showed up for his maintenance appointments – always on time –...

| 9 years ago
Are You Giving Your Team The Chance to be Great?
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Are You Giving Your Team The Chance to be Great?

I can look back over a lot of accomplishments in my business career, but one of things that makes me proudest is the number of people who can look back...

| 9 years ago
How to Think About Fee-Setting in Dentistry
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How to Think About Fee-Setting in Dentistry

Dentists spend a lot of time thinking about their fees. Should I be charging more? Am I not charging enough? How much is too much? What if I price myself...

| 9 years ago
What You Need to Know About Patients' Wants

What You Need to Know About Patients' Wants

These are two words that come up a lot when we talk about dental care, so it's worth examining the psychology behind them. A want is something that...

| 9 years ago
The Most Common - And Costliest - Mistake Successful Dentists Make

The Most Common - And Costliest - Mistake Successful Dentists Make

I see it all too often: dentists who are doing everything right and enjoying great success with a busy schedule and patients appointed weeks out in hygiene....

| 9 years ago
Dentistry Makes the List of Best Jobs

Dentistry Makes the List of Best Jobs

Want to hear some news that will make you feel good about being a dentist? Recently, the Bureau of Labor released a list of the 20 top-paying...

| 9 years ago
A Powerful Force of Nature - And Why You Have to Overcome It

A Powerful Force of Nature - And Why You Have to Overcome It

A body at rest tends to remain at rest; a body in motion tends to remain in motion. Many of you will recognize this as a summary of Newton's first law...

| 9 years ago
It's a Matter of Honor

It's a Matter of Honor

Honor is a word that comes with deep-felt meaning and inspires real emotion. That's why when we talk about abundance and gratitude, I prefer to talk in...

| 9 years ago
The Two Vital Signs of Dental Practice Health

The Two Vital Signs of Dental Practice Health

There are a lot of indicators you can measure when assessing the performance of a dental practice but whenever I want to zero in quickly on the pulse...

| 9 years ago
Electronic Health Records: Mandate or No Mandate
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Electronic Health Records: Mandate or No Mandate

At some point during the past several years you might have heard that the federal government will soon be mandating that all dental practices, as well...

| 9 years ago
The One Thing You Can Never Escape

The One Thing You Can Never Escape

'If only I could get more of the right kind of patients.' 'If only I could increase my income by 15 percent, my problems would be over.' 'If only I...

| 9 years ago
Creating a Celebration Culture
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Creating a Celebration Culture

What you are going to see in this clip was, for me, a very special moment that took place in The Winter Laboratory recently. As I watched this live...

| 9 years ago