As we all know, pretty much everything we do in life has some level of error in it and in almost every case we work to minimize these errors and the impact of them.  Dentistry is no different, and try as we might, we can’t always avoid some level of error. It is also safe to say you want to provide your patients with the highest level of care which means minimizing errors when you can. Introducing new technology and processes into your practice, such as intraoral scanning, are some of the ways you can offer a higher level of care.  If you are using intraoral scanning to replace some or maybe even all the traditional impressions in your office or thinking about it, integrating the following intraoral scanning techniques can help minimize some errors.

Intraoral Scanning vs. Traditional Impressions

As someone who does both intraoral scanning and old-school traditional impressions, I can say both have their pros and cons.  While both techniques are quite different from each other in many ways they also have some similarities.

The biggest similarity is the need for a dry field. For both physically impressing and optical imaging we get a more accurate record if we have dry surfaces when it comes to the areas that we are capturing. Period, full stop, dryer is better.  We all know and can agree in the mouth that having these dry surfaces can be challenging.

The good news is depending on the type of physical impression material or which scanner we are using there are variances in just how dry we need things. Alginate for example can tolerate and be accurate with more moisture than PVS materials.

The same applies to intraoral scanners. My older scanner, a Carestream 3600, that I just replaced with a Trios 5, required a much drier field. A drier field is always better when it comes to both traditional impressions and scanning.

By the way if you are wondering why I still take old-school traditional impressions at times? The answer is simple. While we are getting close to being able to completely replace physical impressions, for my practice we are not quite there for everything yet.

Sources of Error for Intraoral Scanners

1. Outside Light Sources

This can come from your headlight or operatory light.  Your camera is engineered to use a specific wavelength or wavelengths of light to capture your data and if you flood the field with light from your headlight or operatory light you are extremely likely, in fact you can pretty much bet on it, to have an inaccurate model. 

Keep in mind there are other sources of light that can affect things as well, for instance light reflected off your mouth mirrors or any other reflective surface can also cause problems.  The good news is the solution is simple: your “room light” should be fine, just turn off your headlight and/or operatory light, rely solely on the scanners light source, and avoid using reflective instruments like mouth mirrors (even the back of them) to refract.

2. Refraction

Different surfaces reflect and refract light differently which can confuse the software and introduce significant errors.

Let’s look at Figure 1. We know that what we are seeing here is not the reality of “what is” even if that is how it appears to our eyes. This is due to refraction. What is refraction? It’s the bending of light as it passes through different mediums. What are our big offenders when it comes to refraction and intraoral scanning? The simple answer is glass and things like it which means enamel and porcelain.Where does enamel and porcelain have the biggest chance of causing issues? Anterior teeth are the simple answer as the edges of them are often all enamel, at least in the case of un-worn or minimally worn teeth, or porcelain with no dentin underneath.

Example of refraction or the bending of light through the medium.
Figure 1: Example of refraction or the bending of light through the medium.

3. Over Scanning

This is becoming less and less of an issue as the cameras and software improve, nonetheless it can still be an issue. While we need to scan and capture everything of interest to some degree the less scanning we can do while accomplishing that the better off we are. This means a smaller file size, less strain on the software and as a result less chance for the software calculations to introduce error. A bit of an analogy with traditional impressions would be if you were doing a full arch case and had to take multiple impressions of that arch to capture all the detail you needed across the arch.

Can you use multiple impressions in a manner such as this? Sure, we all have! Is it harder for your ceramist? Absolutely, and it is very likely to introduce more error since they are now working across multiple models which means you are more likely to have increased adjustments or even worse fit issues at delivery. The bottom line for both traditional impression and digital scanning is the more efficiently we can capture what we need the better off we are. We want the “Goldilocks” amount of data capture, not too much not too little, just enough.

4. Not following Your Scanners Recommended Path

This is a BIG one! The software your scanner uses has been designed to work in a certain way that often relies on or at least works best when you acquire the data via whatever path it was designed to follow.

One universal key is to make sure your initial starting point of capture is excellent and free of artifacts and things you do not want like tongues, cheeks, fingers and the like.  For me, this means I want to start around the lingual of the second premolars and then roll over the occlusal to the buccal and then move posterior to capture the molars before you move forward towards the anterior. You will want to hold the camera shining straight down from the incisal edge, perpendicular to the incisal edge to minimize the potential for refraction errors and rolling or pitching the camera to get the lingual and buccal. 

Last tip! When it comes to the scanning path always avoid starting your scan path in the anterior if you can because as we covered above this area has the highest potential for introducing refraction errors, so it is typically the worst place to start.

How Do Errors from Intraoral Scanners Present?

Just like traditional impressions the errors with our digital impressions can be both super obvious or almost undetectable until you find something is not fitting or working right.  Digital impressions do have some uniqueness to them in that sometimes they can have some crazy errors in them that at first glance could be missed while their traditional counterparts could never have an error that would present in the same way.  This has to do with the software trying to “fix” our scans to create an accurate model for us.

Take for example this scan (Figure 2), while there are some subtle errors which I might expect you to notice easily as you closely inspect the scan there is one giant error.​

Example of a scanning error showing an extra central incisor.
Figure 2: Example of a scanning error showing an extra central incisor.

Did you catch it? The computer put in an extra central incisor! Obviously, this could never happen with a traditional impression.  So how did this happen?  The answer is simple it was a software error introduced by a poor scan path.  In this case, the poor scan path was due to me trying to scan one side of the arch with an Isodry in place while the patient was sedated and then moving the Isodry to the other side and trying to complete the scan. While you can scan an arch segmentally and get an accurate result you must “back track” to solid known data and then move to the known areas of data as you go and if you don’t have enough overlapping data as you move on to the new areas the odds of the software getting confused and inaccurately stitching the model together skyrockets. 

Here is an accurate scan of the same patient (Figure 3):

Example of a correct scan from patient in Figure 2.
Figure 3: Example of a correct scan from patient in Figure 2.

What are some of the “smaller” more subtle errors in the first scan (Figure 2) I was talking about?  It’s these “ditches” which I knew did not exist on the patients’ teeth but were visible in the scan (Figure 4).

Example of subtle errors: Visible defects that do not exist on patients; teeth.
Figure 4: Example of subtle errors: Visible defects that do not exist on patients’ teeth.

Yes, I noticed those small errors!  I was focused on the “trees” and then of course as I looked at the “forest” came the realization there was a 3rd central incisor! 

Intraoral Scanning Techniques Make a Difference

For a final tip: watch the computer screen as you capture your scan and pay attention to how the data is coming in, it needs to be smooth and flowing if it is jumping or misaligning, even if the software seems to correct it, there is a very good chance you have an inaccurate scan.

As you can see from the examples, learning and practicing intraoral scanning techniques will improve the way you see your patients and allow you to provide them with the highest quality of care. 

John R. Carson, D.D.S., is a member of Spear Visiting Faculty and a contributor to Spear Digest.