Can You Spot the Two Patients in Your Schedule Ready for Ideal Care?
The equation that drives dentistry: How often you get to deliver ideal care is going to depend on what patients choose to accept. It's one thing to diagnose...
Imtiaz Manji | 11 years ago ›
It's one of the most famous and successful behavioral experiments ever. It's been called the Marshmallow Test. In the late 60s, researchers at Stanford...
Imtiaz Manji | 11 years ago ›
Why Dentists Should Never Take No For an Answer
What do you do when a patient says no to the treatment you have presented? If you're like many dentists you consider your job done, accept their decision...
Imtiaz Manji | 11 years ago ›
A Fundamental Truth About Patient Loyalty
As a dentist you want to believe that your patients are loyal, and at least when it comes to hygiene and routine treatment, most of them are. But how...
Imtiaz Manji | 11 years ago ›
The Right Way to Introduce a Patient to a New Associate
Patients don't want to feel like second-class citizens in the practice, but that's what can happen when you introduce an associate and start to move long-time...
Imtiaz Manji | 11 years ago ›
A Lesson in the Power of Suggestion
Take a look at what happened when Jimmy Kimmel sent someone out in the street to get people's reactions to what they think is the new iPhone:...
Imtiaz Manji | 11 years ago ›
Something to Think About Before You Buy a Dental Practice
I have some important advice for dentists – particularly new dentists – who are about to buy a practice. It's advice that should seem obvious...
Imtiaz Manji | 11 years ago ›
Four Questions to Ask When Making Reinvestment Decisions
Is it right clinically? A strong ethic for ideal patient care is the driving force of a successful practice. Scrutinize any potential purchase through...
Imtiaz Manji | 11 years ago ›
Are You Speaking to Today's Consumers?
Think of how technology has changed your television-viewing experience in recent years. You now have the ability to 'time-shift' and watch what you want...
Imtiaz Manji | 11 years ago ›
How a Dual Monitor Strategy Can Increase Productivity
One of the best productivity tricks implemented in our office is the use of dual monitors. Computer programmers and designers have long advocated that...
Vivek Mehta | 11 years ago ›
Are You Making a Life or Just Making a Living?
Remember what it felt like to be a child discovering new things each day? Remember the feeling of wonder and accomplishment as you developed new skills...
Imtiaz Manji | 11 years ago ›
What Are Your Patients Saying About You?
There was a time – those of you of a certain age will remember it well – when one of the most powerful marketing tools you had as a dentist was...
Imtiaz Manji | 11 years ago ›