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Spear Digest Dental Articles

The Two a Day Strategy for Acceptance Breakthroughs

The Two a Day Strategy for Acceptance Breakthroughs

Patients become programmed by their expectations. They expect that you and the team will be friendly and encouraging. They expect you to be professional...

| 10 years ago
Listen Closely Or Your Patients Won't Return [Ed.]

Listen Closely Or Your Patients Won't Return [Ed.]

If a patient feels that you're not listening to them, they will leave your practice. Recently I had a patient come in who told me she left her...

| 10 years ago
The Hidden Benefits of Choosing the Right Words
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The Hidden Benefits of Choosing the Right Words

I heard about an interesting study recently. Researchers came to find that if you tell people to 'not forget' something they are more likely to forget...

| 10 years ago
Competing in Today's Economic Landscape
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Competing in Today's Economic Landscape

More people these days think of dentistry in terms of lifestyle-enhancing makeovers. They look at high-profile people in the media-saturated world around...

| 10 years ago
Are You Still Babysitting Your Patients?

Are You Still Babysitting Your Patients?

As a parent, I spent a lot of time when my sons were young trying to get them to do things for their own good. Whether it was doing their homework and...

| 10 years ago
Three Questions to Ask About the Patient Who Got Away

Three Questions to Ask About the Patient Who Got Away

I often remind dentists that they are in competition not with other dentists but with all the other discretionary spending choices their patients have....

| 10 years ago
Five Questions to Help You Stop the Insanity

Five Questions to Help You Stop the Insanity

You are probably familiar with the quotation, often attributed to Albert Einstein: 'The definition of insanity is doing the same thing over and over and...

| 10 years ago
The First Thing to Say When a Patient Says No
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The First Thing to Say When a Patient Says No

What do you do when a patient says no to the dental problems you have shown them? If you're like many dentists, you consider your job done, accept their...

| 10 years ago
Why 'Now' is More Important Than Ever
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Why 'Now' is More Important Than Ever

There was a time in America when the pattern of adult life was steady and predictable. You grew up, got a job and stayed in that job until you retired...

| 10 years ago
Why 'Bad' Patients Are Actually Good Patients
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Why 'Bad' Patients Are Actually Good Patients

You will always have some patients who choose to accept nothing more than having you 'fix' their most immediate care concerns. But at the same time...

| 10 years ago
Beware of 'Phantom' Case Acceptance
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Beware of 'Phantom' Case Acceptance

Do you ever find yourself suddenly thinking about a patient you diagnosed several weeks ago – the one who agreed to your plan for a quadrant or...

| 10 years ago
Four Keys to Implementing Digital Photography in Your Practice
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Four Keys to Implementing Digital Photography in Your Practice

For a long time I used to naively reason that I don't take clinical pictures as often as I should because I need to invest in product 'X.' I thought when I...

| 10 years ago