What Can The Olympics Teach Us About Patients
Unless you're an avid swimming enthusiast I bet that you seldom follow swimming competitions. But in the last few days, millions of people are suddenly...
Imtiaz Manji | 11 years ago ›
How to Supercharge Your Office Manager
How did you select your office manager? What qualities were you looking for? In many cases, an office manager is simply a senior team member who...
Imtiaz Manji | 11 years ago ›
Watch for Hidden "Time Bandits"
Dentists are usually good at spotting gaps in their schedule. If you see an available time slot without a patient name it's easy to recognize the lost...
Imtiaz Manji | 11 years ago ›
Checklist for Associate Success
As a senior dentist, taking on a new associate is all about mentorship and guidance. Be sure you're creating an environment of success with this quick...
Imtiaz Manji | 11 years ago ›
Every dentist, whether they think about it or not, has a line. It's a line represented by a dollar amount. Anything up to that line they feel comfortable...
Imtiaz Manji | 11 years ago ›
You have a patient in the chair. She has an esthetic need that is obvious to anyone who has seen her smile. You're both aware of it, yet neither one of...
Imtiaz Manji | 11 years ago ›
What is The "Grand-Doctor" Role?
We're all familiar with the traditional work/retirement model: You work hard earning income and saving until you hit your target retirement date and hang it...
Imtiaz Manji | 11 years ago ›
The Secret That Makes Dentists Great
I have been deeply involved in dentistry for more than 30 years now. I started out by introducing dentists to practice management software and...
Imtiaz Manji | 11 years ago ›
How to Make the Most of the Nature of Change
Change is the only constant. That's a common expression, one that I think is really true – especially when it comes to human nature. Try to...
Imtiaz Manji | 11 years ago ›
Leadership Lessons From a 16-Year-Old Philanthropist
When I first met young Michael Guggenheim and heard his story, I was moved and impressed. Michael is the son of my good friend, Paul Guggenheim,...
Imtiaz Manji | 11 years ago ›
The Difference Between Goals and Vision
Are you setting goals for your dental practice and your personal life?
Imtiaz Manji | 11 years ago ›
What Every New Patient Needs to Hear
One of the biggest failures in patient communication often occurs with the very first contact. If you're taking a call from a new patient and you simply...
Imtiaz Manji | 11 years ago ›