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Spear Digest

Dentistry That Speaks to the Heart
3

Dentistry That Speaks to the Heart

My sons are fanatical sports fans and they love going to games in person. Personally, I never used to be a big follower of sports but with those two around...

| 6 years ago
One Simple Word That Drives Case Acceptance [Ed.]
0

One Simple Word That Drives Case Acceptance [Ed.]

I've been saying for some time now—in my e-books and elsewhere—that today's patients are savvy consumers and that they make decisions based on perceived wants versus...

| 6 years ago
The Two a Day Strategy for Acceptance Breakthroughs
0

The Two a Day Strategy for Acceptance Breakthroughs

Patients become programmed by their expectations. They expect that you and the team will be friendly and encouraging. They expect you to be professional...

| 6 years ago
Listen Closely Or Your Patients Won't Return [Ed.]
0

Listen Closely Or Your Patients Won't Return [Ed.]

If a patient feels that you're not listening to them, they will leave your practice. Recently I had a patient come in who told me she left her previous...

| 6 years ago
The Feeling of Being a Star
0

The Feeling of Being a Star

The following is a Super Bowl commercial that ran in Canada last year. It shows what happened in a hockey game between two teams in a men's recreational...

| 7 years ago
The Hidden Benefits of Choosing the Right Words
1

The Hidden Benefits of Choosing the Right Words

I heard about an interesting study recently. Researchers came to find that if you tell people to 'not forget' something they are more likely to forget...

| 7 years ago
Competing in Today's Economic Landscape
1

Competing in Today's Economic Landscape

More people these days think of dentistry in terms of lifestyle-enhancing makeovers. They look at high-profile people in the media-saturated world around...

| 7 years ago
Are You Still Babysitting Your Patients?
0

Are You Still Babysitting Your Patients?

As a parent, I spent a lot of time when my sons were young trying to get them to do things for their own good. Whether it was doing their homework and...

| 7 years ago
Three Questions to Ask About the Patient Who Got Away
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Three Questions to Ask About the Patient Who Got Away

I often remind dentists that they are in competition not with other dentists but with all the other discretionary spending choices their patients have....

| 7 years ago
Five Questions to Help You Stop the Insanity
0

Five Questions to Help You Stop the Insanity

You are probably familiar with the quotation, often attributed to Albert Einstein: 'The definition of insanity is doing the same thing over and over and...

| 7 years ago
The First Thing to Say When a Patient Says No
6

The First Thing to Say When a Patient Says No

What do you do when a patient says no to the dental problems you have shown them? If you're like many dentists, you consider your job done, accept their...

| 7 years ago
Why 'Now' is More Important Than Ever
1

Why 'Now' is More Important Than Ever

There was a time in America when the pattern of adult life was steady and predictable. You grew up, got a job and stayed in that job until you retired...

| 7 years ago