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Spear Digest

12 Things Dentists Say That Undermines Team Psychological Safety—and What to Say Instead
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Practice Team

12 Things Dentists Say That Undermines Team Psychological Safety—and What to Say Instead

Dr. Ricardo Mitrani explores 12 reasons why practice owners struggle to foster psychological safety—and why a 'litmus test' is valuable.

| 1 month ago ›
Creating Psychological Safety in the Dental Practice – Three Key Considerations
Practice Team

Creating Psychological Safety in the Dental Practice – Three Key Considerations

Psychological safety is the key to growth and innovation in the dental practice—but how can you foster it? Dr. Ricardo Mitrani shares tips from his own experience.

| 2 months ago ›
Building Trust through Better Communication – a Conversation with Amy Morgan
Practice Team

Building Trust through Better Communication – a Conversation with Amy Morgan

Practice management expert Amy Morgan discusses why communication is the key to building (and rebuilding) trust in a noisy world.

| 2 months ago ›
Tough Conversations with the Team – Is it Now or Never?
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Practice Team

Tough Conversations with the Team – Is it Now or Never?

President of the Arizona Dental Hygienist Association Jeanette Lalli discusses why tough conversations are the key to transformation in the wake of COVID-19.

| 3 months ago ›
Psychological Safety in the Dental Office
1
Practice Team

Psychological Safety in the Dental Office

Struggling to motivate your team? The problem is (probably) you. Dr. Ricardo Mitrani explains why.

| 3 months ago ›
Post-Pandemic Dentistry: Realizing the Opportunity in Cracked Teeth
Practice Team

Post-Pandemic Dentistry: Realizing the Opportunity in Cracked Teeth

Cracked teeth are on the rise since the pandemic – and the perfect opportunity to improve patient communication and profitability. Find out...

| 4 months ago ›
Changing the Narrative in Your Dental Practice and Community
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Practice Team

Changing the Narrative in Your Dental Practice and Community

Are we talking about the wrong things in our dental practices? Spear resident faculty Dr. Ricardo Mitrani shares his vision for the dental profession...

| 4 months ago ›
Dental Practice Communication – Is Your Team as Smart as You?
Practice Team

Dental Practice Communication – Is Your Team as Smart as You?

Everyone in your practice will face questions from patients, so everyone should be prepared to answer them appropriately. But how can practice owners...

| 4 months ago ›
Checking in on Your Mental Health – Why It Matters Now More Than Ever
Practice Team

Checking in on Your Mental Health – Why It Matters Now More Than Ever

The dental community will feel the impact of the pandemic for years to come. Find out why taking steps to check in with your mental health is more important...

| 4 months ago ›
When Dental Patients Pop the Question ‘Can You Help Me?’
Practice Team

When Dental Patients Pop the Question ‘Can You Help Me?’

Learn how to address TMJ issues through Dr. Jim McKee's example of a new, 34-year-old patient who presented with a history of significant dental treatment.

| 6 months ago ›
3 Fun Strategies to Increase Dental Practice Team Engagement
1
Practice Team

3 Fun Strategies to Increase Dental Practice Team Engagement

Does dental practice team alignment and patient engagement have to be boring? Absolutely not! Dr. Ricardo Mitrani explains how his dental office keeps...

| 7 months ago ›
Profile of a ‘Bad Patient:’ Why Honest Communication Wins
1
Practice Team

Profile of a ‘Bad Patient:’ Why Honest Communication Wins

Patients who stop coming to the practice and need care can be frustrating for practice teams. How do we support our challenging, 'non-complaint' patients?

| 10 months ago ›