Spear has released a new course on patient relationships.
In "How Small Changes Can Have a Big Impact on Patient Relationships," Dr. Mary Anne Salcetti discusses how you can make a difference with your patient relationships by implementing small changes within your practice. She discusses 16 different examples of what you can and should be doing to ensure your patients have a positive experience and one they will remember.
After watching this course, viewers will be able to:
- Understand the importance of developing and maintaining positive relationships with new and existing patients
- Understand what kinds of small changes can be made that will leave the biggest impact on patients
- Understand why the patient experience is so critical to the practice