New Spear Online Course: Being an Effective Oral Health Coach for your Patients

Spear has released a new course on patient communication.

In “Skip the Lecture: Being an Effective Oral Health Coach for your Patients,” Trisha O'Hehir presents a different and more successful method of discussing dental hygiene issues with patients that focuses on listening, coaching and collaboration. The goal of using this method is to help patients make positive oral health choices.

After viewing this lesson, viewers will be able to:

• Explain the difference between education and coaching
• Understand the value of open-ended questions
• Describe OARS guiding style of communication