Spear's newest Beyond Retorative lesson is now live!
In Continual Specialist Communication: Who Is Responsible?, Drs. Mary Anne Salcetti and Kevin Kwiecien stress the importance of communication in a timely fashion or on a regular basis during treatment with the specialist. Dr. Salcetti shares a case which exemplifies the power of creating a mini-system in your office to ensure that communication is not lost over treatment time or other details, avoiding conflict and blame.
After viewing this course, you will be able to:
- Evaluate communication with specialist before the patient
- Evaluate communication with patient before the specialist
- Identify outcomes before treatment
- Discuss managing expectations and maintaining relationships
John Roark is Spear's marketing/communications specialist.