A tried and true way to grow your dental practice is to make every patient's appointment a memorable experience, especially for new patients.

It's a common misconception that the dental assistant is there to just record notes and take x-rays – but their job entails so much more than that.

Our new staff training course, New Patient Exam – Part 1: Operatory Set-up, Pre-clinical Exam and Assistant Interaction, helps dental assistants recognize that they play a crucial role in getting patients to engage in the examination process. The patient examination is the perfect opportunity for any dental assistant to ask questions to the patient and the dentist.

After viewing this lesson, your team will learn:

  • How to ask health-centered and future-focused questions

  • How past history is an opportunity for a patient to make changes

  • Why listening to the patient is the best case acceptance tool

  • How to ask questions on behalf of the patient

  • Why questions are learning opportunities

  • To understand body language awareness


Log on now to begin learning with your team.

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Comments

Commenter's Profile Image Gerald Benjamin
April 9th, 2014
The great dental assistant knows as much diagnosis, treatment planning, function, occlusion, materials and esthetics as the dentist. I have studied with the best dentists in the world and my assistants are debriefed after I have taken courses. This is what makes fabulous assistants.