A high-tech, high-volume power plant suffers a breakdown that grinds everything to a halt. All the engineers and maintenance people on the team do everything they can, but even after extensive investigation they can’t seem to figure out the problem. … Read more
74 days ago by Imtiaz Manji 6 Comments
For years I have talked about how I used to solve team issues by using the “Manji Walk.” If I felt someone on my team was not aligned with our mission, I would invite him or her on a walk, … Read more
75 days ago by Imtiaz Manji 0 Comments
What will dentistry look like five years from now? Much of the dentistry you’ll be doing will be updating obsolete dental work. You know how you look into some patients’ mouths today and see dental work from years ago? That … Read more
76 days ago by Imtiaz Manji 1 Comment
Not all new patients are created equal. People who come to your practice at the invitation of a current patient come with the right mindset and expectations; they arrive “mind-ready” to accept the value you provide. I say invitation rather … Read more
77 days ago by Imtiaz Manji 0 Comments
In a previous article, Practice Dentistry without a Net?, I talked about the importance of really challenging yourself from time to time by taking away the safety nets that can become easy to rely on. Here’s an example of a … Read more
78 days ago by Imtiaz Manji 0 Comments
I remember hearing about a family of circus performers from years ago who specialized in trapeze routines and other spectacular highwire acts. They were renowned for their breathtaking stunts and precision timing. What made it even more exciting is that they did it … Read more
81 days ago by Imtiaz Manji 1 Comment
Every dentist who goes from average to exceptional reaches a point in their training where they undergo a fundamental shift in thinking. When this mindset shift happens, they never look at patients the same way again. In most cases, it … Read more
82 days ago by Imtiaz Manji 1 Comment
Sometimes it can seem that a dental practice is an extremely complicated piece of machinery. There are a lot of moving parts and human considerations involved in running a successful one. But there is a simple, universal internal logic that … Read more
83 days ago by Imtiaz Manji 1 Comment
A lot of people look back on their high school and college days with affection and maybe even a sense of loss. Life seemed simpler and freer back then, and in many respects it was. Your approach to time was … Read more
84 days ago by Imtiaz Manji 4 Comments
“I can’t afford any more growth in my practice right now. I am busy enough as it is.” I have heard this many times from dentists. Mention the word growth and all they hear is “more patients to try to fit … Read more
88 days ago by Imtiaz Manji 0 Comments
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