Forty years ago, few people outside of IBM had any first-hand interaction with computers. Today, the average teenager has more computing power in his iPod than was used in the Apollo moon missions. We’ve come a long way in a … Read more
One of the most powerful testaments you can offer to demonstrate the value of the work you do is the before-and-after case study. You don’t even have to get into details; just put the “before” smile next to the “after” … Read more
We understand intuitively that all people are different. However, we sometimes overlook this reality when it comes to working with the people we depend on every day. We talk about the habits of our teams, but sometimes we forget that … Read more
We sometimes like to think that the people who reach the highest level of success in any field have somehow conquered failure. It seems as if these people have reached a level of mastery where they just keep getting it … Read more
In a previous article I discussed the importance of integrating a new associate into the practice in the right way. But how exactly do you do that? As I mentioned then, you’ll find my comprehensive coaching in the Spear Digital … Read more
“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask. For once I know the proper question, I could solve the … Read more
You remember the story of Goldilocks and the Three Bears: One bed was too hard, one was too soft, one was just right. The same principles apply when leading a team in a dental practice. Too Hard: The “it’s my … Read more
A grandmother goes to buy a gift for her young grandson. He is an avid baseball player and she knows exactly what he wants: A new baseball glove. She remembers that her grandson is left-handed, so she makes sure that … Read more
We’ve all had the experience of looking through old photo albums of ourselves and laughing (and cringing) at the style choices we made back then. Those wide lapels, the shaggy long hair, the bell-bottom jeans. There we are, gathered around … Read more
Chances are, you know right now what you could be doing that would improve your life or career. I think most people usually know, at least in a general sense. But of course, knowing is not enough; real success is … Read more