1. That’s the way we’ve always done it. Dental practices thrive on routine, so it’s easy to get entrenched in systems, and for team members to get locked into routine. But no one who has achieved greatness has ever been … Read more
319 days ago by Imtiaz Manji 0
Here’s what I know about the philosophy behind dental practice transitions: It makes sense for the new dentist. Rather than being given the keys and thrown into a stressful trial and error experience, they get the chance to grow into … Read more
322 days ago by Imtiaz Manji 0
“We hold these truths to be self-evident …” Those famous words from the Declaration of Independence helped launch a great nation. And as we celebrate the anniversary of America’s independence this week, let’s remember something else: the interdependence it took … Read more
323 days ago by Imtiaz Manji 0
“I don’t want to be a product of my environment,” Jack Nicholson says at the beginning of The Departed, “I want my environment to be a product of me.” It’s a great line, I think, because we too often forget … Read more
324 days ago by Imtiaz Manji 0
As a wise person once said, “We more often need to be reminded than instructed.” I thought of that while watching my sons deliver a presentation of Young and Motivated recently. It was the last time they would do it—the … Read more
325 days ago by Imtiaz Manji 0
It’s the common request of patients (and prospective patients) who don’t value dentistry highly: I only want a cleaning. I’ve spoken many times about how you need to build a bridge with this patient to get them to see dentistry—and … Read more
326 days ago by Imtiaz Manji 0
Yesterday, I wrote about the importance of providing a “value tour” of the practice for new patients to feel comfortable and provide a context for them to evaluate your dentistry. A tour of the practice should be conducted with the … Read more
329 days ago by Imtiaz Manji 0
When you have a guest over who is visiting your home for the first time, do you give them a tour of the house? It’s sort of a traditional thing for a host to do, and for a good reason. … Read more
330 days ago by Imtiaz Manji 0
Our friend at Cerec Doctors, Dr. Armen Mirzayan, posted an interesting update on Facebook a while ago about his visit to a doctor’s office: “I walk in and first thing the receptionist says is, ‘Do you have your insurance card?’ … Read more
331 days ago by Imtiaz Manji 0
I received a very gratifying message the other day from a regular reader of these posts. He told me how much he enjoyed using them during his morning huddles with his team. “Our team has always been big on the … Read more
332 days ago by Imtiaz Manji 4
© Copyright 2013 Spear Education. All rights reserved.