It’s the Simple Things That Matter
As we see patients day in and day out, we focus on keeping our margins smooth and restorations looking and fitting exquisitely. We ensure their comfort by giving ample anesthesia. And the list goes on. Unfortunately, for our patients, having an excellent restoration is not their only concern.
Yes, they want you to do a great job on the dental side of things, but the bigger picture is what type of experience did they have? Here are some quick, inexpensive tips that can help provide a better experience for your patients:
1. Tinted safety glasses: It blocks out bright light and protects eyes too.
2. Lip Balm or Vaseline: Offering this to patients prior to and during treatment helps them from cracking and it makes the appointment easier for the patient.
3. Tissues: Having a pack of tissues handy for your patients to use at their leisure during the appointment helps them keep themselves clean during the appointment.
4. Topical anesthetic prior to injection: There are pharmacies that can compound a mixture of lidocaine, prilocaine and tetracaine and when placed carefully prior to injection can turn you into a “painless” dream for patients.
These are a few quick tips to help your patients have a better experience. Please feel free to share thoughts or other tips that you may have.
Jeff Lineberry DDS, Visiting Faculty, Spear Education. [ www.jefflineberrydds.com ]