After you have registered for a course, we consider your registration to be a firm commitment for you to attend. Last-minute participant substitutions are difficult to arrange, although we understand emergency situations may arise that will affect your attendance to programs offered by Spear. We have established the following policy in case of course cancellation:
- If cancellation is made over 90 days before the program date, 50% of the tuition, less the non-refundable deposit, is eligible for refund, or 100% of the tuition is transferrable to another program/date.
- If cancellation is made within 90 days prior to the program date, the entire tuition is non-refundable and non-transferrable.
- Any refunds issued within the guidelines of the Spear cancellation policy will incur a 6% nonrefundable fee.
In addition, Spear reserves the right to cancel or reschedule events as necessary. In such a case, tuition or deposit may be refunded in full or transferred to a future seminar or course. In no event shall Spear be liable for any cancellation or change penalties assessed by an airline or hotel as a result of course date changes or cancel.